Why is the WebSite URL ndrw.co.uk
Virus Warnings
Why does the downloaded file have a .ZIP suffix
How do I "unzip" the file
What is your email address
Where is my keycode
How do I run JPVideo in Batch mode

Why is the WebSite URL ndrw.co.uk

Easy, someone else has already registered ndw.co.uk, this was the nearest available domain name.


Virus Warnings

Some Virus program may report our programs as virusus, e.g. NeedWare. In this case it is because the Virus program looks for a directory called NDW if it finds one then an error is reported.

Microsoft Windows AntiSpyware signature library 5759 has fixed this problem.

It is unlikely that our programs have been infected by a virus, if they were downloaded from our site, for peace of mind you may want to compare the MD5 checksums of the files.


Why does the downloaded file have a .ZIP suffix

The zip suffix signifies it is a compressed archive, if the file had a .exe suffix it is possible your virus checker would display an error.


How do I "unzip" the file

There are plenty of freeware unzip programs, which can be found on the internet or on most computer magazine cover disks. Try http://www.snapfiles.com/ for a selection of freeware programs.


What is your email address

Due to the amount of spam and fake emails we receive, we have had had to suspend our email addresses, so please use our contact page instead.


Where is my keycode

It  has been emailed to you, if it has not arrived you can get it from this page as well.


How do I run JPVideo in Batch mode

See this page for some information which describes various generic techniques.





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